Privacy Policy

Effective Date: January 1,2025

Matchmakers, INC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, as well as your rights regarding your data. By accessing or using Matchmakers, INC’s website, mobile app, or services (collectively, the "Services"), you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you register or use our Services, we may collect the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Date of birth

  • Payment details (e.g., billing information)

  • Identification documents (for verification purposes)

1.2. Non-Personal Information: We may collect non-identifiable information, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Usage data, such as pages viewed and interactions with our Services

1.3. Sensitive Information: Depending on the Services you use, we may collect information about relationship preferences or orientations. This data will only be collected with your explicit consent.

1.4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. Please refer to our [Cookie Policy] for more details.

2. How We Use Your Information

2.1. Service Provision: We use your information to provide matchmaking and related services, including:

  • Facilitating connections with potential matches

  • Personalizing your experience

  • Communicating with you about our Services

2.2. Compliance and Legal Obligations: We may use your data to:

  • Verify your identity

  • Prevent fraud or unauthorized access

  • Comply with applicable laws and regulations

2.3. Marketing and Promotions: With your consent, we may send you promotional emails or messages. You can opt out of these communications at any time.

2.4. Improvement and Analytics: We analyze usage data to improve our Services, troubleshoot issues, and develop new features.

3. Sharing Your Information

3.1. With Matchmakers, INC Personnel: Your data may be shared with our matchmakers and support staff to provide personalized services.

3.2. With Third Parties: We may share your data with:

  • Payment processors (e.g., for billing)

  • Service providers (e.g., email or SMS platforms)

  • Legal or regulatory authorities when required by law

3.3. For Legal Compliance: We may disclose your data to comply with subpoenas, court orders, or other legal obligations.

3.4. With Your Consent: We will share your information with third parties only when you have explicitly authorized us to do so.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your account.

5. Your Rights

5.1. Access and Correction: You have the right to access the personal data we hold about you and request corrections to any inaccurate or incomplete information.

5.2. Deletion: You may request the deletion of your personal data, subject to our legal and contractual obligations.

5.3. Data Portability: You can request to receive your personal data in a structured, machine-readable format.

5.4. Restriction of Processing: You may request that we limit how your data is processed.

5.5. Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in the message or contacting us directly.

5.6. Filing Complaints: If you believe your data rights have been violated, you may file a complaint with your local data protection authority.

6. GDPR and International Users

6.1. GDPR Compliance: If you are located in the European Union (EU), you have additional rights under the General Data Protection Regulation (GDPR). These include:

  • The right to withdraw consent

  • The right to object to data processing

  • The right to lodge a complaint with a supervisory authority

6.2. Data Transfers: For international users, we ensure that data transfers comply with applicable laws, such as the use of Standard Contractual Clauses for EU residents.

7. Data Retention

We retain your personal data only for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. When no longer needed, data will be securely deleted or anonymized.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective upon posting to our website. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: contact@matchmakers.inc

  • Phone: 321-321-4454

  • Mailing Address: Matchmakers, INC, 7726 Winegard Rd

    2nd Floor #AV178

    Orlando​, FL​, 32809​, Florida, USA, Florida, USA

By using Matchmakers, INC’s Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.