Terms of Service
Effective Date: Janurary 1, 2025
Welcome to Matchmakers, INC ("Company," "we," "us," or "our"). Matchmakers, INC specializes in connecting individuals seeking both monogamous and non-monogamous relationships, including but not limited to polygamy, polygyny, polyandry, traditional and non-traditional LGBTQIA+ partnerships, and other relationship dynamics. By using our services, you agree to the following Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By accessing or using Matchmakers, INC’s website, mobile app, or services (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.
2. Eligibility
2.1. Age Requirement: You must be at least 18 years old to use our Services. By registering, you confirm that you meet this age requirement.
2.2. Relationship Preferences: We provide services to individuals, couples, and groups seeking various relationship types, including monogamous, polygamous, polyandrous, traditional, and LGBTQIA+ partnerships. By using our platform, you affirm that you are genuine in your intent to form meaningful connections.
2.3. Verification: All users must provide a valid form of identification and agree to photo/selfie verification to ensure authenticity and safety.
3. Services Offered
3.1. Matchmaking Services:
Personalized matchmaking with a dedicated matchmaker.
Compatibility assessments for potential matches.
Facilitation of communication between matched parties.
3.2. Relationship Types:
Traditional Monogamy
Non-Monogamy (e.g., Polygamy, Polygyny, Polyandry, Polyamory)
LGBTQIA+ Relationships
Other Relationship Dynamics
3.3. Guarantees: Some of our premium packages may include guarantees of matches. Refer to the specific package details for more information.
4. User Responsibilities
4.1. Accurate Information: You agree to provide accurate, truthful, and complete information during registration and throughout your use of the Services.
4.2. Respectful Behavior: You agree to treat all users, matchmakers, and staff with respect. Discrimination, harassment, or abusive behavior will not be tolerated and may result in account termination.
4.3. Compliance: You must comply with all applicable laws and regulations while using our Services.
5. Fees and Payments
5.1. Service Fees: Fees for our matchmaking services vary based on the selected package. Payment details and terms will be outlined during the purchasing process.
5.2. Refunds: All sales are final, except in cases of proven fraud or as otherwise required by law. Refund requests must be submitted in writing to [Insert Contact Email].
5.3. Payment Methods: We accept payments via [list accepted payment methods].
6. Account Management
6.1. Account Security: You are responsible for maintaining the confidentiality of your account credentials.
6.2. Account Termination: We reserve the right to suspend or terminate accounts for violations of these Terms, including but not limited to misrepresentation or abusive behavior.
6.3. Account Reactivation: Terminated accounts may be reactivated at our discretion upon resolution of any issues.
7. Prohibited Activities
You agree not to:
Impersonate any person or entity.
Use the Services for illegal or unauthorized purposes.
Post or share obscene, offensive, or discriminatory content.
Exploit the Services for commercial gain without prior authorization.
8. Intellectual Property
All content, trademarks, and branding associated with Matchmakers, INC are the exclusive property of the Company. You may not copy, reproduce, or distribute any material without written permission.
9. Disclaimer of Warranties
Our Services are provided on an "as-is" and "as-available" basis. We do not guarantee the accuracy, reliability, or results of any matches or relationships formed through our Services.
10. Limitation of Liability
To the maximum extent permitted by law, Matchmakers, INC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Services.
11. Indemnification
You agree to indemnify and hold harmless Matchmakers, INC, its affiliates, officers, and employees from any claims, damages, or liabilities arising from your use of the Services or breach of these Terms.
12. Dispute Resolution
12.1. Arbitration: Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
12.2. Venue: Arbitration shall take place in Florida, unless otherwise agreed upon by both parties.
12.3. Governing Law: This agreement is governed by the laws of the State of Florida.
13. Privacy and Data Use
13.1. Data Collection: We collect user information as outlined in our Privacy Policy.
13.2. Data Use: Information collected is used to provide matchmaking services, improve user experience, and comply with legal obligations.
13.3. Data Retention: User data will be retained as necessary for the purposes outlined in our Privacy Policy.
13.4. GDPR Compliance: If you are located in the European Union (EU), you have specific rights under the General Data Protection Regulation (GDPR). These include:
Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to inaccurate or incomplete personal data.
Deletion: You can request the deletion of your personal data, subject to applicable legal and contractual obligations.
Portability: You can request to receive your personal data in a portable format.
Restriction of Processing: You can request limitations on how we process your personal data.
13.5. Legal Basis for Processing: We process personal data based on your consent, contractual necessity, or legal obligations.
13.6. Data Transfers: If we transfer personal data outside the EU, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.
13.7. Contact for GDPR Inquiries: For GDPR-related questions or requests, please contact us at [Insert Contact Email].
13.1. Data Collection: We collect user information as outlined in our Privacy Policy.
13.2. Data Use: Information collected is used to provide matchmaking services, improve user experience, and comply with legal obligations.
13.3. Data Retention: User data will be retained as necessary for the purposes outlined in our Privacy Policy.
14. Force Majeure
Matchmakers, INC shall not be held liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, or power outages.
15. Refund Policy Specifics
Refunds are only granted in cases of proven fraud or as required by law. Requests must be submitted within 30 days of the transaction. Refunds are not applicable in cases of user violations of these Terms.
16. Third-Party Services
Our Services may integrate with third-party tools or services. Matchmakers, INC is not responsible for the actions or content of third parties.
17. Package-Specific Terms
17.1. Match Guarantees: Certain packages may include guarantees for matches. These guarantees are outlined in the package details and are subject to compliance with all user responsibilities. Match guarantees will be detailed in a separate contract specific to the purchased package, including terms for any money-back guarantees.
17.2. Non-Premium Packages: Users in non-premium packages are not eligible for match guarantees or additional services unless explicitly stated.
18. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of the Services constitutes acceptance of the updated Terms.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
20. Contact Us
If you have questions or concerns about these Terms, please contact us at:
Email: contact@matchmakers.inc
Phone: 321-321-4454
Mailing Address: Matchmakers, INC, 7726 Winegard Rd
2nd Floor #AV178
Orlando, FL, 32809, Florida, USA.
By using Matchmakers, INC’s Services, you acknowledge that you have read, understood, and agree to these Terms of Service.